Last updated: November 9, 2026
1. Who we are
Mystic Crystal (formerly Mystic 8 Ball) is an app for Android, iPhone and iPad made by ILearn Games Studios LLC. Questions or requests about your privacy? Email support@ilearngames.com.
2. What we collect
Nothing, ourselves. The app has no sign-ups and no servers of ours, uses no analytics tools of ours, and never asks for your name or email. Your questions are never recorded. Your settings, chosen crystal and background, custom answers and saved packs stay on your device. On Android, if device backup is on, these settings may also be backed up to your Google account, which Google holds; we don’t receive them. If you email support, we get your email address and your message.
3. Ads
The app shows occasional full-screen ads, and optional rewarded ads you can choose to watch to try a premium style. Ads come from Google AdMob and are limited to family-friendly content. Google collects your IP address (which shows your approximate location), your advertising ID (and App Set ID on Android), which ads you see and tap, and diagnostic data such as crashes and performance. It uses them to show and measure ads and to prevent fraud. How Google uses this information.
4. Your ad choices
- In Europe (the EEA, UK and Switzerland), Google’s consent form asks before ads are personalized or anything is stored on your device for ads. If you say no, you still see ads, but they are limited ads that aren’t personalized.
- In some US states, the form lets you opt out of the sale or sharing of your information for ads.
- On iPhone and iPad, Apple’s prompt asks whether ads may use your advertising ID to track you. You can change this anytime in your device’s Settings under Privacy & Security > Tracking.
- You can change your choice anytime in the app with Info > Ad privacy choices (shown where the law requires it), or delete your advertising ID in your Android phone’s settings.
5. Remove Ads purchase
The optional Remove Ads purchase removes ads and unlocks every crystal and background. Google Play or the App Store handles payment; we never see your card details. The purchase goes through Unity In-App Purchasing, which processes purchase details, device information and identifiers, approximate location and diagnostic data to complete and restore it. Unity’s Privacy Policy.
6. Sharing and US privacy rights
We don’t sell personal information for money, and the only companies that receive information through the app are Google, Apple and Unity, as described above. When ads are personalized, Google’s use of your device identifiers and ad interactions may count as “selling” or “sharing” under California and some other US state laws; you can opt out with Info > Ad privacy choices. You can also ask to know, correct or delete your personal information, and we won’t treat you differently for doing so. Email support@ilearngames.com.
7. Europe (EEA, UK and Switzerland)
Personalized ads and storing information on your device for ads rely on your consent. Limited ads, fraud prevention and answering support emails rely on our legitimate interests, and the Remove Ads purchase on our contract with you. You can access, correct or delete your data, object to or restrict its use, withdraw consent in Info > Ad privacy choices, and complain to your data protection authority. Google, Apple and Unity may process data outside Europe, with safeguards such as the EU’s Standard Contractual Clauses where they apply.
8. Children
The app is not made for children under 13, and we don’t knowingly collect their information. If you think a child has given us personal information, email us and we’ll delete it.
9. Keeping and deleting your data
- Your settings, custom answers and saved packs stay on your device until you delete them in the app or uninstall it.
- Support emails are kept only as long as needed to help you.
- To ask Google about the data it collects for ads, see Google’s Privacy Policy.
10. Entertainment only
Mystic Crystal’s answers are random and for fun. They are not real predictions or advice.
11. Changes
If we change this policy, we’ll post the new version here with a new date.